Critical Data Layer Issue

Incident Report for Sprig

Resolved

This incident has been resolved and all systems are functioning normally.
Posted May 11, 2022 - 01:02 UTC

Update

Systems continue to improve. Latency issues are continuing to trend well. Engineers continue to monitor until fully resolve.
Posted May 10, 2022 - 20:58 UTC

Update

We are continuing to monitor for any further issues.
Posted May 10, 2022 - 19:23 UTC

Monitoring

Data ingest appears normal. There are still some concerns with slow reads from our primary database. Engineers continue to work on resolving this issue. Next update should be expected in less than 2 hours.
Posted May 10, 2022 - 18:33 UTC

Identified

Upgrading to degraded performance. We've resolved some primary issues but we are still experiencing longer latency times.
Posted May 10, 2022 - 17:24 UTC

Investigating

We're experiencing a service interruption. Our team is currently working to restore the service. We apologize for any inconvenience.
Posted May 10, 2022 - 15:43 UTC
This incident affected: Sprig SDKs and Sprig API.